Commandlink Key Differentiators

Tier-3 Command|pod Support

Dedicated Support Team

Dedicated PM (Works with you throughout the process every step of the way: Weekly calls, tracking sheets, and implementation).

Dedicated CSM (Dedicated account management, QBRs, and support team for the entire account lifecycle, including upgrades, moves, and performance reviews).

Dedicated Design Engineer (The design engineer managing custom deployments at scale without business disruption).

Command|Pod Support (24/7 POD support and escalations eliminated. Every support case is managed quickly by the same group of engineers who know your environment and are capable of driving to resolution)

Proprietary Itsm Platform

Complete Solutions

10x Faster It Management

Discover the future of IT service management with our groundbreaking ITSM platform.

We offer unparalleled synergy as the world's only provider to integrate over 5,000 ISPs, SD-WAN, SASE, Cloud Phone Systems, Managed Firewalls, Switches, Access Points, and more.

Say goodbye to juggling multiple vendors and disjointed technologies. Our platform unifies everything for a streamlined and efficient IT service management experience.

Global SD-WAN/SASE
Global Network Discover the future of IT service
Voice (UCaaS/CCaaS)
24/7 Tier-3 Support
ITSM Platform
IT Asset Management

Map showing locations of multiple vessels in the Mediterranean Sea and nearby regions.

Choose Between Enterprise and Flat High Performance Kits

A sleek, modern rectangular table with a single central support leg.

Enterprise

Designed for medium-larger branches
Larger power supply than standard kits
Heating element to help melt snow
Enables installation flexibility with a longer cable (164 ft)
Multiple mount choices The ability to connect to third-party routers and custom setups is included

A rectangular white ceramic serving platter with a slightly raised edge.

Flat High Performance

Designed for medium-larger branches
Heating element to help melt snow
With a wide field of view and enhanced GPS capabilities, it can connect to more satellites, allowing for consistent connectivity while on the go
Comes with an 82 ft cable
Used for mobile solutions

Feature	Enterprise	Flat High-Performance
Dish Dimensions	23.4 x 15.07 x 1.5 in	22.6 x 20.1 x 1.6 in
Package Weight	12.2 kg (27 lbs)	16.25 kg (35.8 lbs)
Field of View	110°	140°
Operating Temperature	-22°F to 122°F	-22°F to 122°F
Wind Resistance	60+ mph	174+ mph
Snow Melt Capability	1.5 in/hr	3 in/hr
Power Consumption	75–100 W average	110–150 W average
Starlink Cable (Included)	50 m (164 ft)	25 m (82 ft)
Ethernet Cable (Included)	5 m (16.5 ft)	5 m (16.5 ft)

What Is UCAAS?

Future-proof technology aimed at improving and consolidating employee collaboration and communication both internal and external.

Unified Communications as a Service

Why buy a UCaaS Solution over a legacy on-premises phone system (PBX)?

Cost-effectiveness: UCaaS eliminates the need for upfront hardware and software purchases, instead offering a subscription-based model that spreads out costs over time.
Scalability: UCaaS easily adapts to changing business needs, allowing you to add or remove users without the hassle of adding or removing physical equipment.
Accessibility: UCaaS enables seamless communication from anywhere, as users can access their phone system and other communication tools through any device with an internet connection.

How does a UCaaS system work?

Users access the UCaaS platform through a web browser, desktop/laptop client, or a mobile app.
The platform connects to the UCaaS provider's highly-available cloud servers.
The cloud servers handle all of the communication and collaboration functions, such as making, receiving, and recording calls, hosting video conferences, integrations, and sending instant messages including internal chats and SMS/MMS.
Users can access their UCaaS features from anywhere, in a secure environment, as long as they have an internet connection.

Benefits You Need

Managed Starlink Services

Standard Service Plans

Standard service plans range from 50GB to 10TB+ usage per month, with easy opt-in for automatic added bandwidth in 50GB increments.

Priority Data

After priority data is used, bandwidth will be limited to 1 Mbps download and 0.5 Mbps upload. You can choose to opt-in for priority data overage blocks.

Data Add-ons

The optional priority data opt-in plan automatically adds 50GB increments to your plan at your contracted rate whenever you exceed your priority data, with no cap on purchases.

Bandwidth (All Plans)

Download: 40-200+ Mbps
Upload: 8-25+ Mbps
Latency: 25-60 ms

Bandwidth is the best effort (speeds are not guaranteed).
Speeds (after priority data is consumed): 1 Mbps / 0.5 Mbps

Please contact CommandLink for options/pricing.
CommandLink can assume active/existing Starlink services; contact CommandLink Sales for details.
Contact us for kit/installation pricing.

Bespoke Installation Services:

Professional installation with experienced field technicians throughout the U.S./Canada (Canada subject to approval)
Pipe adaptor mounts and J brackets included, and available no-drill sled mounts for additional cost
Deployment managed from start to finish by a dedicated CommandLink project manager

Starlink API Integration

Graphs showing network performance metrics like throughput, latency, and packet drops over time.

A performance graph showing memory usage and garbage collection details.

Bar chart showing monthly priority data with spikes in March and April.

A latency graph showing ping times around midday with a peak at 22ms.

Monitor Starlink With Commandlink:

Data Usage (Priority/Standard)
Downlink Throughput
Uplink Throughput
Latency

Ping Drop Rates
Signal Quality
Signal Obstruction Stats
Real-Time + Historical Data

Closed laptop on a reflective black surface with a dark background.

The Superior Starlink Experience

How CommandLink makes buying and deploying Starlink easier:

Sourcing

Support

Deployment

Integration

Starlink IP Addresses

Everything you need to know about Starlink's approach to IP addresses.

Public IPs

Static IPs

IP Allocation

Starlink IP Address Reservation

Public IP addresses are bound to the Starlink device for 24 hours regardless of the DHCP lease time. This ensures that if the Starlink device is rebooted or disconnected for less than 24 hours, the IP address will not change.
Additionally, if the Starlink device is offline for more than 24 hours, the IP address will remain associated with the Starlink device but becomes a candidate for reassignment if there are no other IPs available in the Starlink IP pool.